Safety, contraindications and screening
What should I do if I feel unwell or too hot inside the ozone sauna?
If you smell ozone or feel unwell
If you smell ozone, or your eyes, nose or throat feel irritated, stop at once.
- Open the doors, step out of the sauna, switch it off at its wall socket or unplug it, and leave the room for fresh air.
- If you cannot reach the switch straight away, or you feel unwell, leave anyway and ask someone else to switch it off.
- Air the room before anyone goes back in.
Call emergency services or get medical help straight away for chest tightness, wheezing or difficulty breathing, or if any symptom has not settled after a few minutes in fresh air.
On the Red Light
On the Red Light, opening the doors pauses the ozone, and closing them resumes the session. End the session on the screen or at the main switch on the back before anyone closes the doors.
To get out, open the doors and step out. To stop the ozone, switch the sauna off at its wall socket once you're out.
Your head is outside the sauna the whole time, so you can talk, be seen and be reached at any point.
To get out, open the doors and step out. To stop the ozone, switch the sauna off at its wall socket once you’re out.
If you feel too hot or unwell, the session ends. Say so, and the operator should reduce the heat or end the session. Weakness, nausea, headache, dizziness or clammy skin are signs of hyperthermia — body temperature rising above its normal range because heat gain outpaces heat loss — and they mean the session ends, not that you push through.
Once you are out, keep warm and sit or lie down; we advise resting about 20 minutes after any session.
Seek medical attention if symptoms persist, if breathing is affected, or for anything severe, sudden or unusual — chest pain or tightness, coughing, breathlessness, fainting or confusion.
If a rash or any skin reaction appears, stop and speak to your doctor before booking further sessions. A rash after a steam session can be a heat or humidity reaction, a reaction to something on the seat or towel, or unrelated to the sauna.
Any symptom that is severe, sudden, unusual or persistent needs a doctor.
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